IT Support Services
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IT Support Request Form


Enter your personal details below before choosing from the IT Support Menu on the right. Only one request may be submitted at a time. Give as much detail as possible so that we can give you an accurate quote for the required work.

Personal Details

Contact name:  
Contact type:  
 Business Charity Home
Organisation name:  
Email:  
Confirm email:  
Telephone:  

IT Support Menu

»» Computer Health Check
»» Computer Rebuild
»» Network & Internet Connectivity
»» Client Server Support (Windows)
»» Other Specific IT Requests

Computer Health Check

 From £55.00ex VAT your computer will be put through a variety of performance checks to make sure it is running at it's optimum. A diagnostic report will be given to you as well as any hardware upgrade recommendations. The following checks and actions will take place.
  • Anti-Virus and firewall installation and configuration check
  • Virus infection checks and removal
  • Removal of temporary internet files & cookies
  • Defragment main hard disk drive.
  • RAM checksum checks.
  • Bios upgrade if available
  • On board component driver upgrades (video, audio, network, etc)
  • Upgrade recomendations and diagnostic report
Do you require a computer health check:  
 Yes No
Computer make & model:  
Operating System:  
 Windows 7 Windows Vista Windows XP Other
Enter any additional problems:  
Do you require computer pickup & dropoff (depending on your location):  
 Yes No

Computer Rebuild

 From £65.00ex VAT your laptop or desktop computer can be rebuilt. This may be necessary after the system disk has crashed or viruses have infected your computer in such a way that a rebuild is the only guarantee to remove any infections. You must supply the original operating system disks and product keys. The following checks and actions will take place.
  • Low level formatting of the system hard disk drive
  • Installation and activation of Windows, Mac OS or Linux Ubuntu operating system
  • Installation of all device drivers where possible
  • Installation of service packs and updates
Do you require a computer rebuild:  
 Yes No
Computer make & model:  
Operating System:  
 Windows 7 Windows Vista Windows XP Other
Do you require a backup of your documents:  
 Yes No
Do you require installation of any of these freeware applications subject to licensing:  
 Acrobat Reader Anti-Virus DivX Player Firefox Firewall ITunes
Microsoft Office Viewers Open Office Live Messenger
Enter any additional rebuilding requirements:  
Do you require computer pickup & dropoff (depending on your location):  
 Yes No

Network & Internet Connectivity

 From £65.00ex VAT you can establish a new computer network for your systems or have your existing computer networked enhanced. We can research internet service providers for you and arrange for installation & configuration. If you require access to your network computers from a remote location we cann also set that up for you. We can network for client server environments or peer to peer. Select the required services below.

Do you require networking & internet support:  
 Yes No
Do you require your network extended or established:  
 Yes No
Do you require remote access to your network:  
 Yes No
Select your existing network:  
 Wired Wireless Mixed Unknown None
What type of internet connection do you have:  
 Cable ADSL(BT) Mobile Unknown None
Do you wish to acquire or change your internet service provider:  
 Yes No
Enter your network or internet request:  

Client Server Support (Windows)

 From £45.00ex VAT we offer a number of services to build and maintain your client server environment.

The following services are available:

  • Server rebuild (Product keys and CALS must be provided)
  • Domain controller installation
  • Active Directory installation
  • Adding computers and users to domain
  • Configuring network and internet services
  • Configuring VPN server
  • Defining group policies
  • Defining logon/logoff scripts
  • Configuring backup strategy
  • Configuring disaster recovery server
  • Installing and configuring Exchange server
  • Purchasing hardware and software
Give us as much information about your client server environment so that we can accurately assess your level of requirements and quote.

Do you require Client Server support:  
 Yes No
Server make & model:  
Do you require a server rebuild:  
 Yes No
Select your Windows Operating System:  
 2003 SBS 2003 2008 SBS 2008 Unsure None
How many servers are attached to your domain:  
 1 2 2+ Unsure None
Do you require a regular support level agreement:  
 Yes No
Enter your client server requirements:  

Other Specific IT Requests

 Although we offer a wide range of IT support services you may have a specific task which is not listed on the menu. Please fully describe your request below and we will let you know what we can do to help.

Do you require Other Specific IT Support:  
 Yes No
Enter your network or internet request:  

OffCon

Starting from
£149.99ex VAT
  • Contacts & Resource Management software
  • Ideal for contacts driven organisations
  • Single user or network editions
  • Configurable components

More...

IT Support

Starting from
£50.00ex VAT
  • Remote and on site server support
  • Hardware and software upgrades
  • Computer rebuilds, virus detection and removal
  • Wired and wireless networking
  • Broadband and router configuration
More...

Web Support

Starting from
£25.00ex VAT
  • Website maintainace
  • Website review
  • Website Refurbishment/New development
  • Domain name transfers
  • Web hosting
  • Email packages using domain name suffix
More...